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| DocuTech CEO Ty Jenkins |
Founded in 1991, the company now employs 70 people and is likely to have 125 by the end of 2013. "We have 15 open positions for customer service reps," said CEO Ty Jenkins. "We're looking for IT people, computer programmers, people with XML skills. These are not $9-an-hour jobs."
A native of Idaho Falls himself, Jenkins prefers to hire locally. "We hope we can get homegrown because they stay," he said.
But little of its business is local, because it is geared toward big lenders. The company does business in all 50 states, with such clients as PNC Bank, Stearns Lending and Pinnacle Mortgage. "Our smallest customer does 300 to 500 mortgage loans a month," Jenkins said.
One of the company's biggest challenges is finding people who can address cyber-security issues. "We can't go down; we're a critical app," he said. "If we go down, PNC bank can't do any mortgage loans. All of that data sits on our servers."
In the 22 years it has been in existence, DocuTech has always been profitable, even in the dark days of 2007-2008 when Bear Stearns and Lehman Brothers went out of business and credit froze up worldwide. "We saw a six- to eight-month dip, but it's just been expanding since then."
Eyeing the future, Jenkins went to the People's Republic of China in May with a group of Idaho business people led by Commerce Director Jeff Sayer. "That's a long-term play for us," he said. "The older generation there is very credit averse, but the next generation, boy, they're just gearing up. I've been there four times and will continue to go back," he said.
Here is a link to the company's Web page: http://www.docutechcorp.com/
