The branch will do away with teller lines and windows and replace them with what are called "teller pods," designed so there is less of a barrier between the customer and the teller and allowing the customer to see everything that takes place during a transaction.
"The idea is to automate the actual banking transaction and focus more on personal relationships," said President/CEO Robert Taylor, in a news release. "It helps us connect with our members, so they know they're more than just a transaction to us."
More information is available at www.isucu.net.
